Return Policy

Thank you for shopping at THE GOATD! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Issue or Damaged:
   Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damages reported after (30) days upon reception will be considered fault of the customer. 
2. Exchanges:
   If you received a defective or damaged item, we will gladly exchange it for a new one.
   Please contact our customer service team at customer-service@[yourstorename].com to initiate an exchange.
3. How to Initiate a Return:
   To initiate a return, please contact our customer service team at customer-service@[yourstorename].com.
   Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
4. Cancellations:
   If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
5. Contact Us:
   If you have any questions or concerns regarding our return policy, please contact our customer service team at customer-service@[yourstorename].com.

Thank you for choosing THE GOATD! We appreciate your business and strive to make your shopping experience enjoyable.

Team GOATD
Email: javikamarco@gmail.com